We believe in working with our patients to provide world class dental treatments in a comfortable environment at an affordable price. That’s why Dame Street Dental employs a highly qualified team of expert and specialist dental professionals. Its why we have invested in the most high-tech and modern equipment and materials, from painless anaesthetic devices to 3D cone beam imaging and dental microscopy. Its why we offer luxurious amenities such as soft neck pillows, a beverage bar and TVs on the ceiling for you to enjoy during treatment.
We are constantly thinking and discussing how we can give you the best patient experience possible.
We believe in communication and help our patients understand their treatment needs, using high resolution photography and imaging, so that you can take control of your dental health. Our patients are informed and know how to maintain their oral health for life.
Dr Michael O'Halloran LLB LLM BA B.Dent.Sc. is a leading dental legal authority in Ireland, being the only dentist in the country with both a law degree and a doctorate of dental surgery.
He completed his undergraduate law degree in University College Dublin and was conferred with both honours and masters qualifications in commerce and law by the prestigious Sutherland School of Law. He subsequently received his Fe-1 Examinations to the Law Society Of Ireland.
His keen interest in Medical Law in combination with a desire to operate in a very hands on field of medicine led Michael to Dentistry. He was admitted to the renowned School of Dental Science in Trinity College Dublin on an entrance scholarship. Michael was awarded honours in Restorative Dentistry and now operates in private practice as well as consulting in the court of law.
Michael's vast knowledge and experience in consulting on medicolegal issues within the profession and immense clinical skill ensure the most ethical gold-standard treatment for all of his patients. He provides specialist medicolegal reports and advise on request.
Dr Nastri graduated from Dublin’s renowned Trinity College Dental School, achieving honours in restorative dentistry and various distinctions from his colleagues. Upon qualification, he immediately entered private dental practice where he has gained extensive experience in restorative dental procedures.
Dr Nastri stays at the top of his field through dedicated work as a practitioner, instructor and ongoing student of aesthetic dentistry. He is completing his Master of Cosmetic and Restorative Dentistry at the prestigious King’s College London School of Dental Medicine. He also attends various courses throughout the year, having completed more than 300 hours of continuing professional education.
He has studied with some of the biggest names in international dentistry such as Maxim Belograd and Dr Monik Vasant. He is a member of the Irish Dental Council and is an affiliate of the Royal College of Surgeons in Ireland, having achieved his Diploma in Primary Care Dentistry. He also plays an important role as an educator, being part of the panel of clinical supervisors at the Dublin Dental University Hospital.
Dr Nastri is passionate about providing the most cutting edge dental solutions and has been doing so using the most advanced technology available in the dental field, ensuring that each of his patients gets the best that modern dentistry has to offer. He is highly skilled at “microscope dentistry”, using high magnification to achieve optimum results for root canal procedures as well as restorative cases, making him one of the only cosmetic dentists to be able to provide this service in general practice.
As a cosmetic and restorative dentist Dr Nastri is highly skilled in provision of veneers, crowns, cosmetic bonding and tooth whitening. He is trained in Invisalign, the invisible braces system and holds a Postgraduate Diploma in advanced facial aesthetics, giving him the ability to create beautiful cosmetic results using a holistic approach that focuses on helping his clients achieve the best oral health, restored youthfulness and confidence in their smiles.
Dr Mo Shirin was the youngest student ever to be awarded an entrance exhibition scholarship to study Dentistry in Trinity College Dublin aged 17.
He graduated with a first class honours degree in Restorative Dentistry with a passion for oral surgery and implant dentistry. His drive to excel in this niche field lead to postgraduate surgical training in Miami Florida, USA where he spent time with the world’s preeminent authorities on bone biology, bone grafting and dental implant surgery. He was awarded a dual fellowship from the International Dental Implant Association and International Congress Of Oral Implantologists . Dr Shirin aims to provide long lasting solutions to his patients oral health needs with the latest and greatest in dental implant development and technology and enjoys using novel techniques in treating challenging cases where patients have been previously told “it can’t be done”.
When not performing surgery or studying up to date techniques Dr Shirin enjoys playing rugby having represented CBC Monkstown and Trinity College Dublin as well as spending time with family and friends.
Services provided by Dr Shirin include but are not limited to
Dr Lisa Boland is an honours graduate in dentistry from the prestigious Trinity College Dublin, the premier clinical dental teaching institute in Europe. She holds further qualifications in cosmetic and aesthetic restorative dentistry having completed a year in London with the world renowned Dr Chris Orr, making her one of the most up to date and minimally invasive cosmetic dentists in the country.
Dr Boland is skilled in the provision of crowns, veneers and cosmetic bonding and creates beautiful smiles for all of her patients using the most modern and transformative techniques. She is registered with the Dental Council of Ireland and a member of the Irish Dental Association and Irish Faculty of Primary Dental Care. She is also a Faculty member of Dentistry in The Royal College Of Surgeons having completed her membership exams in 2011.
During the year she devotes a significant amount of time attending advanced clinical courses & education programmes to keep up to date with the most recent techniques and materials. Lisa also won the Junior Hatton Award for her research in composite material and went on to the Dental Materials Conference in Seattle to present her findings.
Lisa believes that there is nothing more beautiful than natural beauty itself - and she aims to provide her patients with a smile they take pride in and love to show off!
Dr. Ksenija Zaporozceva excels at providing comprehensive advanced dental care whilst creating a relaxed and comfortable environment for her patients. She prides herself on being very thorough, gentle and compassionate in her treatment approach, focusing on preventative and conservative dentistry. She works closely with her patients and leads the dental team to customise a detailed dental care plan that focuses on promotion of lifelong dental health.
Ksenija attended secondary school in Waterford and became a recipient of the All-Ireland Scholarship for her academic achievements. She earned her Dental Science degree from the prestigious Trinity College Dublin, Ireland's leading University with a reputation for excellence in education, innovation and cutting edge research. After graduation she moved to the United Kingdom, where she completed her Foundation Training and worked in the National Health Service as well as general dental practice in Cambridge. Dr. Ksenija then returned home to Ireland and joined our team at Dame Street Dental.
With a commitment to continual professional development within dentistry Dr. Ksenija trained with the most influential celebrity cosmetic dentist in the world, Dr. Michael Apa and also perfected her restorative skills with leading clinicians in the field of cosmetic dentistry and “Style Italiano”, Professor Louis Hardan and Dr. Walter Devoto. Dr. Ksenija is passionate, driven and motivated to continue her professional development to stay on top of the most advanced dental techniques.
Outside of dentistry Ksenija enjoys travelling, hiking and learning languages being fluent in English, German and Russian.
Dr. Lara obtained her Doctorate in Dental Surgery in 1990 from the National University of Cuyo in Mendoza, Argentina. Her early focus was in endodontics (Root Canal treatment) as this specialization allowed her to help and relieve patients in acute pain. After achieving the title 'Chair of Endodontics' and training hundreds of postgraduate Endo residents in the University Dental Hospital, Dr. Lara wished to further specialise and expand her skills and offering to her patients.A firm believer in preventative dentistry, Dr. Lara's experience in caring for nervous patients of all ages, with a gentle approach that includes the patient in their own care decisions at every step, drew her to the field of Orthodontics. Having now been providing fixed braces for adults and children for over 20 years, Dr. Lara completed her Ortho postgraduate training in 1998 in Spain. The following year she entered a competitive Ortho programme in Canada, performing intensive Clinical Orthodontic training. Dr. Lara continuously seeks to learn from the best practitioners the world over, advancing her professional and technical knowledge by frequently participating in Orthodontic conferences, conventions and training seminars including many advanced hands-on Clinical Orthodontic courses with live patients.Dr. Lara whole-heartedly shares Dame Street Dental's commitment to continuous learning, so that we can always offer our patients state-of-the-art, minimally invasive but maximally impactful solutions. She has completed three courses in occlusal adjustment (corrective or pre-restorative Orthodontics), and continues to be driven to achieve true expertise and reach the top of her field. Since moving to Dublin in 2018, Dr. Lara has to that end completed numerous additional advanced training programmes and specialist courses in both the USA and Europe. Dr. Lara is a certified platinum provider of the ground-breaking, patient popular Invisalign Clear Aligners system of straightening teeth for fully functional, highly natural aesthetic results. She has completed a 3-year intensive postgraduate Diploma in Clear Aligner Therapy with the City of London Dental School, and further advanced and multidisciplinary case study through the Masters in Advanced Biomechanics with Aligners programme with the internationally renowned Aligners Academy in Madrid. Following which she completed a further Masters in Biological Dentistry RMR and RNO, also in Madrid. All to ensure that Dr. Lara has the most current and evidence-based clinical knowledge and experience to expertly take care of Dame Street Dental’s Invisalign patient needs.Beatriz never gets far from dentistry even in her free time. A dedicated foster home for rescued animals, Beatriz has been volunteering in rescue groups since she was 14 - and has even carried out dental treatments for dogs and cats in a veterinary hospital in Spain! Beatriz's favourite evenings are spent with her two dogs and three cats, baking one of the delicious treats she's picked up on her many travels - her dulce de leche chocolate-walnut cake and baked apple muffins are famous in the clinic kitchen!
Dr. Jimmy Butt grew up in Lucan Dublin and graduated from Trinity College magna cum laude with a first class degree in restorative dentistry. He immediately began his professional career by being accepted onto the coveted Dublin Dental House Officer post. Here he gained valuable experience across all facets of dentistry. From oral surgery to paedodontics, endodontics and prosthodontics.
A passion for oral maxillofacial surgery culminated in a transition to St Richards Hospital Chichester UK. Dr. Butt worked as a full time hospital doctor managing facial skin cancers and oral surgery lists including wisdom teeth, facial fractures and more. Whilst in Chichester he sat the Royal College Surgeons Ireland membership exams acquiring the MFD RCSI.
In order to gain exposure to complex oral cancer reconstructions Dr Butt moved to Wales working in Cardiff University Hospital, a national trauma and referral centre. Here he acquired experience in soft tissue biopsies, bone grafts and dental implant surgery as well as management of facial fractures.
Dr. Butt is currently studying medicine in Trinity College Dublin and will be one of few dual Trinity Medicine and Dentistry graduates as part of his specialist training pathway for oral and maxillofacial surgery. He has a keen interest in teaching and holds a clinical supervisor post for extraction clinics with undergraduate students in the Dublin Dental Hospital.
His belief is that all patients deserve to have optimal oral health in a calm, painless and judgement free environment. He aims to provide this quality care using the most modern and evidence based techniques.
Dr. Ashwini Ghogare graduated in 2012 with her bachelor’s in dental surgery, and with a passion for protecting holistic oral health through restorative dentistry and never one to rest on her laurels, she immediately applied for and was selected for a further Masters degree. Dr. Ashwini completed her MDS in Endodontics (Root Canal Treatment) and Conservative Dentistry in 2015, all while working and gaining hands-on experience in all walks of general dentistry in Pune, one of the largest metropolitan cities in India.
Following this graduation, Dr. Ashwini began prolific work as a consultant Endodontist with a number of prominent dental practices in Pune, at the same time as holding an Associate Professor position at a Dental Hospital and Research Centre. Dr. Ashwini’s dedication to furthering research excellence as well as continuous professional development and experiential training saw her in this educational role for 3 years, before a drive for greater challenges and new horizons brought her to Ireland in 2018.
Since moving to Dublin, Dr. Ashwini has successfully taken on a host of professional memberships, completing the Membership examination to the Irish Royal College of Surgeons' Faculty of Dentistry in 2020, followed by attaining final clinical exams in October 2021 to register as a full Member with the Irish Dental Council. With a wealth of knowledge and experience from her years as an Endodontics special practitioner, which resulted in two published research papers in the field, Dr. Ashwini is also delighted to bring her expertise from a variety of additional hands-on training courses to the clinical team at Dame Street Dental. It always comes back to the patient in front of her, and the ongoing healthcare relationship, and while Dr. Ashwini is committed to maintaining exceptional restorative results, particularly in patients requiring root canal treatment, she is also keen to continue expanding her skills to be able to offer pain-free complex surgical extractions and high-tech cosmetic procedures to her patients.
When not at the clinic guiding patients through advanced dental care with a smile, Ashwini enjoys keeping body and mind active while unwinding, being a trained Indian classical dancer and enthusiast of yoga and painting in her spare time.
Dr. Damien Smith earned a Bachelor of Science degree in Biochemistry, Molecular and Cell Biology from University College Dublin before graduating from University College Cork with a Bachelor of Dental Science degree. Having grown up in Dundrum, Co. Dublin Dr. Smith returned to his home town after graduation to work in private practice.
Early on in his dental studies Dr. Smith developed a keen interest in Cosmetic and Restorative Dentistry, seeing during his training how repairing and enhancing a patient's natural smile can prove life-changing. This led him to pursue membership to the British Academy of Cosmetic Dentistry, which he now holds following extensive hands-on experience under world-renowned figures in cosmetic dentistry, learning from such influential practitioners in the field as Dr. John Kois of the Kois Research Center, Seattle, Dr. Joidi Manauta of the global 'Style Italiano' school, and international lecturer Dr. Francesca Vailati who maintains a dedicated aesthetic and restorative practice in Geneva.
Dr. Smith has a track record of dedication to continuous development and furthering research into oral healthcare. During his time at UCC he undertook a research project for the International Association for Dental Research, funded through Cork's Oral Health Research Centre and the IADR Unilver Social Entrepreneur Approach to Change Oral Health Behavioural Research Award. His results concerning a specific area of tooth decay and bacterial research were selected to be presented at the prestigious Future Health Summit in Dublin.
Dr. Smith strives to provide excellent dental care in a calm, painless and comfortable environment. This commitment to his duty of care brought him to Nepal as part of a dental outreach programme where he provided emergency and restorative dental care to the village communities of the Himalayan mountains. His account of the impact this provision of accessible, non-judgmental dental care had on those communities was subsequently featured in the Journal of the Irish Dental Association, Ireland's Dental Magazine and the Dublin Gazette newspaper.
Damien's patient-centred and responsive approach to comprehensive dental care made him an immediate fit for Dame Street Dental's dedicated clinical team, where he enjoys the motivated environment of continuous learning while promoting lifelong oral health and building friendly, ongoing relationships of care with his patients.
Dr. Ian Kok graduated with honours from Trinity College Dublin’s Dentistry degree programme and since then he has gained additional qualification in Primary Care Dentistry by completing the diploma course and Membership exams of RCSI’s Faculty of Dentistry, as well as attaining a postgraduate diploma in advanced aesthetic and restorative dentistry through the Academy of Dental Excellence based in London.
Hailing from Kuala Lumpur, Malaysia and living in China for over 15 years in his childhood, Dr. Ian speaks English and Chinese fluently, and has followed his passion for brilliance in dental care around the globe – moving to Ireland at 17 to study dentistry, and constantly adding to his expertise through hands-on training in treatments including Invisalign Go, composite veneers and composite bonding with leading cosmetic dentists across the world. On graduating from Trinity College, Dr. Ian worked in Donegal for five years as a general and cosmetic dentist, where he gained experience in digital dentistry and the use of in-house intra-oral scanners and fabrication units to produce his own same-day crown restorations. He has a strong interest in cosmetic dentistry in particular, with a commitment to staying current on the latest in dental technologies, trends and techniques.
A finalist himself in the ‘Rising Star’ category of the Irish Dental Awards 2021, after achieving Invisalign Go practitioner elite status in 2021, Dr. Ian has treated many Irish influencers and personalities, including Miss Ireland, Miss Donegal, and Ireland’s Miss Earth. His ‘ABC’ approach (Align, Brighten, and Composites) to cosmetic treatment allows him to achieve the most beautiful and natural smiles in the most minimalistic way. This focus has fed Dr. Ian’s love for dental photography, and you can view his recent work on his dental Instagram page where he posts the transformative results of his mini-makeovers once every few days – feel free to message him there with any questions about his cosmetic consultations!
Dr. Ian’s clinical and aesthetic expertise is sought out due in equal measure to his technical skills and his patient-centric ethos: simply, that everyone deserves a beautiful smile. He is driven to create natural smiles that preserve both the unique character of every individual face, and the patient’s original tooth structures to give results that are as sound and long-lasting as possible. He understands the foundational value of working with his patients to discover what they are looking for so that he can meet and exceed their needs and expectations.
When he’s away from the dental chair, Ian enjoys basketball, the gym, and cooking – including a recent introduction to the finer points of coffee appreciation!
Dr. Eabha Cronin is an honours graduate from Trinity College Dublin’s leading School of Dental Science, with a noted first class honours in Restorative Dentistry. She has successfully completed membership examinations to the Irish Royal College of Surgeons, attaining that continuous development-focused institute’s Diploma of Primary Care Dentistry and Membership to the Faculty of Dentistry.
On graduation, a Dublin native herself, Dr. Cronin jumped at the opportunity to begin work at the Dublin Dental University Hospital, in addition to other local hospitals facilitating dental emergencies.Working at the A&E department of the DDUH allowed her to gaininvaluable clinical skills in the management of patients in acute pain, suffering from severe facial swelling or dental trauma, but also honed her ability to provide quality dental care while connecting with her patients on a personal, empathetic level. Dr. Cronin understands the real need for healthcare practitioners to do everything possible to put their patients and ease and make them comfortable, especially during such high-stress situations.
Following her time in General and Emergency Dentistry, Dr. Cronin went on to work with patients who had or were due to undergo radiation therapy due to head or neck cancer. Her focus on preventative dentistry was consolidated working with her patients in this role, where she saw firsthand how the regular maintenance and monitoring of oral and dental health throughout a patient’s life can contribute to the best long-term outcomes.
Eabha’s commitment to patients needs above all else and building trust with her patients through excellence in pain- and stress-free treatment practices made her an instant success at Dame Street Dental. And when she’s not at the clinic Eabha’s interest in all thing’s coffee has seen her undertake part-time barista training to perfect her latte art!
Dr. O’Hagan studied at trained in Trinity College Dublin’s Dental Science B.Dent.Sc programme, graduating with honours and also winning the Royal Academy of Medicines Ireland Odontology Bronze Medal Prize for her final year dissertation.
While working in Dublin in both private practice and part-time within the HSE, Dr. O’Hagan completed her diploma in Primary Care and RCSI’s fellowship examinations to become a Member of their Faculty of Dentistry in 2015. She further specialised in the provision of Invisalign treatment around that time, solidifying her ongoing passion for minimally invasive cosmetic dentistry that is maximally impactful for her patients’ smiles, comfort, and confidence.
Swapping Sandycove for Sydney in 2017, Dr. O’Hagan continued to pursue continuous experience and advanced study in cosmetic dentistry, training under Dr. Bharat Agarawal and Dr. Yohan Choi, two of Australia’s leading dentists working in composites. While continuing to work in private practice, this training allowed Dr. O’Hagan to expand her skills and artistic flair with composite bonding and veneer treatments, enabling her to give her patients aesthetically beautiful and natural- looking results in a reliable, relaxing environment.
Nothing motivates Dr. O’Hagan more than seeing delighted, satisfied smiles on her patients’ faces, and her commitment to staying at the cutting-edge of advanced techniques and materials use led her to undertaking her MSc in Restorative Dentistry with the University of Birmingham, graduating in 2022. On her return to Ireland, Dr. O’Hagan wanted to join a practice that shared her focus on the patient experience and building informed, trusting relationships of care. We were thrilled to welcome her to the Dame Street Dental clinical team, where she offers a wide range of restorative dental procedures, with persisting special interests in Invisalign, Cosmetic and Endodontic (Root Canal) treatments.
Rachel has enjoyed being able to combine her passion for dentistry with her love of travel and seeing the world. Outside of the clinic, she lives for all things active – a regular swimmer, hockey player, and triathlon enthusiast.
Dr. Collazo qualified from Trinity College Dublin's world renowned School of Dentistry, through which he also completed his foundational training at the Dublin Dental Hospital.
Working as an associate dentist in this area exposed Dr. Collazo to many high-need patients, often encountering the dental care environment in a high-stress frame of mind. From this extensive essential experience, he quickly realised the vital importance of both preventative and full-mouth dentistry. His patients commonly needed multi-faceted treatment plans, and stood to benefit across all lines from early and often hygiene intervention, or education for ongoing maintenance and preventative care. Having the skills and knowledge to deliver comprehensive restorative and preventative care in a calm, stress-free environment, became Dr. Collazo's priority.
As an all-rounder, Dr. Collazo loves the high variability that general dentistry gives him. He is driven to meet patient needs in a conservative and caring manner and his relaxed approach always puts patients at ease; our shared values and ideals meant we were delighted to welcome Dr. Collazo to the Dame Street Dental team and our commitment to providing patient-centred outcomes and care based on patient need and satisfaction above all. Dr. Collazo is also highly motivation to expand his expertise into oral surgery and implant dentistry through further education and training alongside our restorative and multi-disciplinary specialists.
Leo loves the outdoors, and plays every kind of sport he can, as often as he can. When he's not doing that he's unwinding with his favourite guitar.
Dr. Deithrick has been practicing dentistry for over 20 years, since she graduated with Honours from Trinity College Dublin in 2001.
Dr. Deithrick has always pushed herself to learn, develop and do more for her patients every day of her professional practice, and she has accomplished an extraordinary amount in her career to date. After graduating she began working for the HSE, in Tallaght and then Loughlinstown, gaining invaluable experience providing both paediatric and adult comprehensive care. Her interest and aptitude for Special Care Dentistry led to her achieving a Senior post within Special Needs services in Wicklow.
Moving into private practice in 2008 was motivated by Dr. Deithrick's commitment to continuous learning, and the drive to provide more complex restorative treatments for her patients - following one year in private practice in Wexford she led the opening of a new practice in Bray in 2009 to great success. Dr. Deithrick appreciates that as a General Dentist, you never know who or what is coming through the door, hence her dedication to lifelong education and expertise building, so she can consistently offer her patients more comprehensive care. She has a special interest in full mouth restoration, with both Orthodontic and Cosmetic Dentistry, and has been providing Cfast / SmileTru Ortho for the past 7 years and more recently Invisalign.
Dr. Deithrick's passion for her work and the connections she builds with her patients are apparent to everyone she meets. She gets as much satisfaction after 20 years in practice from being involved in her patients' dental journeys, in particular the rehabilitation of nervous or anxious patients, as she did when she first began her duty of care. What Dr. Deithrick finds most rewarding is being able to realize or renew her patients' perfect smile, through the use of Veneers, Crowns and Bridgework.
Having grown up in Greystones, Eavan can’t remember a time when she wasn't a devoted sea swimmer. Today she's a member of Dublin Sea Club and trains competitively in Bray for long-distance swimming. Eavan has also recently branched out into surfing, and can regularly be found unwinding in her campervan on a wild Atlantic beach in Donegal.
Bio coming soon.
Beibhinn completed the national dental nursing program through Trinity College Dublin and is the Clinical Coordinator here at Dame Street Dental. She manages a team of over 10 nurses and having previously healed a role in hospitality management brings a wealth of leadership experience with her.
Her career in nursing started over 7 years ago having worked with an onsite dental service and then moving into full time practice in Blanchardstown and Dunboyne. Being extremely ambitious and looking for additional challenges she decided to take on the hectic but rewarding role of running a busy and ever expanding clinic here in Dame Street.
She has experience in all aspects of dentistry including prosthodontics, orthodontics, endodontics and complex oral surgery setups. Her chatty nature and natural positivity helps even the most anxious people feel at ease.
In her role as Coordinator she supervises various elements of the dental practice providing support and direction to enhance the teams performance , skills and knowledge. She also works closely with the clinical director and practice manager to continuously update the quality of patient care and experience. Suffice to say Beibhinn is a superb multi-tasker and a strong asset to the team.
When not in surgery or dealing with a never ending “to-do” list, Beibhinn enjoys travelling, going out with friends and taking care of her super cute dogs Olly and Teddy (she may even show you a photo)
Aiza graduated with a distinction from the full-time Dental Nursing diploma course in Trinity College Dublin in 2020, and her impressive academic bona fides coupled with her track- record of proven hands-on knowledge earned through her training at the Dublin Dental University Hospital made Aiza a perfect fit for the clinic and she was brought on board like a shot to the Dame Street Dental team.
Her education and intensive training experience at the Dental Hospital have equipped Aiza with the clinical skills, background and competency to assist confidently in the widest range of different specialities that span the field of dentistry. Upon graduation and joining the clinic, Aiza hit the ground running and has been continuously expanding her expertise daily, crucially employing her broad knowledge working closely with the clinic's distinct dental specialists to assist on a diverse spectrum of procedures, from fundamental, time-tested treatments to exceptional, ground-breaking surgical and implant techniques.
From day one, Aiza's ambition and commitment to the values of Dame Street Dental were apparent, as was her determination to elevate the standards of patient care and satisfaction within the clinic by perfecting her own abilities. As our nursing supervisor, Aiza works as the right hand to the entire management team, ensuring the delivery of only the highest quality patient care, comfort and outcomes through coordination and communication between our clinical teams in all aspects of the practice.
In her work, Aiza lives to put a smile onto other people's faces, whether that's creating an exceptional experience and comforting atmosphere for our patients through her positive mindset and reassuring personality, or dedicating herself to building team cohesion and an affirming, warm working environment for all of her team members. At the end of a busy day in the clinic, Aiza loves to relax with a good film, and if she hasn't been on the go every minute of the day she'll even stay awake for the entire movie!
Say hello to our Dental Nurse, Allwyn!
Allwyn graduated with a Higher Certificate in Science in Dental Nursing from Athlone Institute of Technology in 2016. Her career in nursing began even earlier, however, as Allwyn successfully contributed to the teams of two separate dental practices, as a student nurse in 2015. By the time she graduated a year later, Allwyn was already immersed in the practice of advanced dental treatment, routinely assisting for implant placement and oral surgery on a trusted and regular basis.
Allwyn understands the importance of committing to your ambitions and goals – having left her previous practice in 2019 to pursue a once-in-a-lifetime dream of backpacking across Southeast Asia. Our dream and commitment at Dame Street Dental, of being leaders in quality, exclusive and personal patient experience, resonated with Allwyn, and on her return to Ireland in 2020 she joined the team – keen to create a secure, conscientious environment for both her patients and her colleagues, and excited by this opportunity to thrive at providing the best standards of modern patient care available today.
When not focused on flourishing and improving daily at work, Allwyn enjoys maintaining focus and balance of body and mind in her free time through astrology, travelling, training at the gym and attending concerts – let her choose the tunes at your next visit if you’re looking for as excellent a musical experience to match your dental care with us!
Next up is dental nurse, Bart!
We were lucky enough to welcome Bart to our shores 17 years ago, when following hisgraduation as a Dental Hygienist in 2006, he and his family swapped Poland for Cavan Townand the rest is history!
Bart’s successful completion of the Dental Nursing course in Cavan Institute prepared him to support a multi-disciplinary dental team, and his first post as a Ward Clerk in Cavan General Hospital from that time provided him with the experience needed to help, comfort and take care of patients and families in all manner of distress. Bart’s patients were sad to see him go when, after 12 years in Cavan as a Dental Nurse, he took the plunge and moved to Dublin for the opportunities to challenge and expand his skills and training – and for the thrills of the big city!
From the very beginning and his first post as a Dental Nurse, Bart has assisted in the widest variety of dental procedures, and over the course of his career has worked with over 40 different dentists, immersing him in an extensive, diverse and ever-developing learning and training environment. His well-earned confidence through many years of dedicated experience has cemented Bart’s place on the Dame Street Dental team as an invaluable part of our state-of-the-art practice, and a beloved member of our family.
Bart has always been popular with his patients and co-workers alike, enjoying his natural talent of being able to make anyone relax and laugh – even putting those preparing to undergo a surgical procedure at ease with his warm, calming wit. Bart found his calling when he became a Dental Nurse, and if you ask him now he simply can’t imagine ever doing anything else!
Bart believes that ‘Professionalism with a smile and laugh’ are words to live by, but when he can tear himself away from work and investigating pharmacology research, he takes advantage of the beautiful city he’s made his home, and can be seen out walking his bulldog, or hitting the town with friends!
Mia found her calling to healthcare at a young age when she discovered her enduring interest in all things dental. During secondary school the only thing she loved learning more about than teeth was the people around her – Mia delights in listening to people and talking about everything under the sun to get to know them, a spirit she brings to Dame Street Dental every day to make our patients feel right at home.
On leaving school Mia worked as a Dental Nurse for almost two years, during which time she became familiar with the full world of patient care, developing a passion for working in tandem with the dentist to assist and support their practice while learning everything she could about oral healthcare and delivering the best possible patient experience. This was when Mia’s long-held ambition to become a Dental Hygienist solidified, and she enrolled in the Dental Hygienist Diploma course with Trinity College and the Dublin Dental University Hospital. Her understanding and appreciation of the importance of periodontal care (preventative and corrective care of the gums) are constantly growing, and from Mia’s very first day with Dame Street Dental she has dedicated herself to developing lasting patient relationships as a Dental Nurse, always ready to chat before treatment begins to calm even the most nervous patient, so that she can be the best advocate for continuous oral healthcare that she can be.
Mia knows that keeping our gums healthy is fundamental to good oral health and preventing tooth loss in the long run. She is keen to graduate as a Hygienist and get to work educating and helping patients suffering from gum disease or decay, by combating and preventing such reversible issues as gingivitis and helping those living with periodontitis to manage that condition positively, as while bone loss cannot be reversed, it can be arrested. Mia is excited to promote excellent oral hygiene habits as one member of the dedicated team protecting the oral health of our patients, formed of the dentist, the hygienist, and the patient themselves as a partner in their own ongoing healthcare.
A dyed in the wool Dub, Mia still loves getting out of the city and has been all across Europe, with her eyes set on traveling throughout Asia next. She’s a massive musical theatre fan, and you may have even caught her turn as the Bird Woman singing ‘Feed the Birds’ in an amateur production of Mary Poppins in the Helix!
Since she came through our door at Dame Street Dental, Shannon has been a testament to our practice values – that a diverse clinical team united by a dedication to first-rate dentistry can together achieve not only real excellence in oral healthcare but also an optimal patient- led, dental clinic experience that can truly make every patient feel welcome and cared for.
Shannon graduated with distinction from the Dental Nursing course based in Trinity College Dublin in 2020, but she has always had an eye for aesthetics and an interest in the science behind a smile. Hailing from Clonakilty in Co. Cork, Shannon grew up in Florida before returning home to study Fine Art at Crawford College of Art and Design. While she loved art history and the physicality of drawing and painting, Shannon realised she was happier enjoying art to unwind, and that in her professional life while she still wanted to work with her hands, she knew now it needed to be in service of helping people to look after their health. After graduating from TCD, Shannon worked as a Dental Nurse for a year in a busy, multidisciplinary dental clinic in Galway, and it was here while developing her knowledge and experience daily that she discovered her passion for preventative oral healthcare and patient education.
Shannon is now studying Dental Hygiene at Trinity College Dublin while continuing to progress and develop as a Dental Nurse every day at Dame Street Dental, and her keen interest in engaging and connecting with nervous patients to ensure a fully stress-free treatment experience means that she constantly learns as much from her patients as from the expert dentists and specialists she assists. You’ll always recognise Shannon by her sunny disposition and caring, bubbly nature, and she can’t wait to graduate as a fully-fledged Dental Hygienist to bring her passion for educating patients on the foundational importance of periodontal (gum) health and the prevention of gum disease to the clinic every day.
Whenever Shannon isn’t hard at work supporting her team here at the clinic she can be found in the kitchen (she’s both a wicked cook and baker) or keeping active with some yoga, hiking or swimming. And when there’s time to get a little further afield she plans to add Australia and Canada to her list of destinations reached, alongside southeast Asia, America and all over Europe.
Sarah-Jane’s career in nursing began in 2013 with her start as a Dental Nurse in private practice, assisting in a busy, fast-paced clinic which specialised in prosthodontics (complex dental care including the restoration and replacement of missing or damaged teeth with prosthetics). Sarah-Jane immediately knew that she had made the right choice, as her fascination for complex dental restorations grew hand in hand alongside the pride she took in her own role within the clinical team – providing reliable, efficient support and reassurance to both patients and dentists.
Once her formal studies were well underway and she was confident of her abilities in this advanced area of prosthodontics, Sarah-Jane decided it was time to move on and expand her skills equally into other areas of dentistry, both general and specialist. She began working in the Dublin Dental University Hospital, and following an intensive period of study and training, Sarah-Jane graduated with a Dental Nursing higher diploma from Trinity College Dublin in 2016. After taking some time to live briefly abroad in Spain, she returned to Ireland fully revitalised and ready to immerse herself entirely into a dental nursing career with Dame Street Dental built on dedication, calm and meticulous support work in even the highest-pressure procedures, and a commitment to patient-centred care above all.
Sarah-Jane’s extensive and specialised nursing experience has made her an invaluable member of our clinical team, and while her broad background means that she’s always ready for anything, what Sarah-Jane enjoys the most is assisting on cosmetic dentistry procedures, from composite bondings and veneers to crowns and long-term Invisalign treatments – the infectious joy and satisfaction of seeing patients experience full smile transformations. Whatever dental care she is assisting with on any given day, Sarah-Jane brings her love for building lasting, professional relationships of care with her – ensuring that every patient undergoes their treatment in an easy-going, friendly environment of trust, comfort and confidence.
A born and bred Dub, Sarah-Jane never tires of exploring the city, socialising in old favourites while also exploring the new – especially if food is involved! No stranger to hard work even in her free time, Sarah-Jane loves to combine activity with culture, being a big fan of the gym, music festivals – even setting up her own small business selling art in 2021!
Everyone remembers the first day they met Duško - one of Dame Street Dental's outstanding rays of sunshine!
Duško first moved to Ireland in 2017, coming to us from beautiful Croatia, and we were lucky enough to welcome him to the Dame Street Dental nursing team in 2020. His motivation, professionalism and positive attitude quickly established him as a vibrant, vital part of our clinical team. Duško's passion for teamwork and efficiency at coordinating between multiple complex deadlines saw him quickly become one of the strong supports of our clinical team as our chief Sterilisation Nurse. His meticulous eye for order and detail our essential to maintaining the highest standards of quality, clinical hygiene, and excellence in patient experience which our practice enjoys.
Duško highly enjoys the variety of dental treatments that he sees daily while assisting during general dental procedures, and he is keen to continue his education and training in dental nursing in the future. While he is dedicated to his role in the dental sterilisation room, ensuring that every day runs smoothly and safely, he will admit that his favourite part of the job is to see our patients leaving smiling and happy. Always happy to stop and share stories and experiences, Duško enjoys all aspects of dentistry, but particularly enjoys meeting and helping new patients, especially if he can help put an anxious mind at ease with his kind and easy humour.
Even in his free time, Duško loves to discuss dental news and innovations with his better half, who is also a dental nurse! But when he can tear himself away from work, he enjoys relaxing out in nature - especially with Buddy, his gorgeous pet English bulldog!
Zainab qualified as a fully fledged Dental Nurse in 2020, graduating with Honours from the Trinity College Dublin programme.
Having always had a broad range of interests from a young age, Zainab was drawn to the hard sciences as well as education - but she also found that she loved working with and meeting new challenges and new people everyday. It wasn't until she encountered the Dental Nursing diploma at Trinity that she happily realised there was a career out there where she could put all of her talents to good use, helping others and improving lives - and she's never looked back!
Zainab has worked in private practice as a Dental Nurse throughout her years of study and post-graduation, initially in general practice assisting with everything from routine community dentistry with children and adults, to complex restoration cases and emergency dentistry. Zainab also worked for a year with an orthodontic specialist clinic, where she had the opportunity to work with closely and learn from all their clinical specialists, from endodontics, to periodontics and oral surgery.
As someone who prides herself on her work, Zainab was confident that her experience and dedication had well placed her to demonstrate the highest standards of dental nursing as part of the Dame Street Dental team. We couldn't agree more - our nursing and clinical teams are the stronger for Zainab's enthusiasm for continuous learning and development of her skills, coupled with her caring nature and easy rapport with our patients. Zainab has been thrilled to expand her knowledge and procedural experience working alongside likeminded, expert professionals, and she finds every aspect of her role fascinating, particularly assisting on state of the art treatments such as bone grafting and Implant surgery. Zainab is proud of the part she plays in helping patients gain their own confidence back and will always bring her best to every patient visit, so that even the most nervous of patients has a truly wonderful experience.
Zainab's personal interests are as varied and intriguing as her professional: she loves getting lost in a gripping fiction, whether reading or television. But grounds herself with practicing new recipes and cooking up a storm, or dominating at a game of table tennis!
Keila is a long-standing member of the clinical team at Dame Street Dental, whose extensive experience and qualifications in the field have ably placed her to deliver comprehensive compliance support and oversight as our Clinical Nurse Auditor.Keila gained her Honours qualification in dental nursing in 2009 from the National University of Cuyo in her native city of Mendoza, Argentina. Following graduation she worked as a Practice Supervisor at the University Dental Hospital, teaching and mentoring student nurses in best practice, assisting as principal Surgical Nurse on a number of live demonstration modules, and also speaking at several annual training conferences on professional standards and quality issues within Dental Nursing.Alongside her professional interests, Keila has always been dedicated to improving patient experience and the communities around her - volunteering at this time with numerous volunteer teams as a community oral health educator, as well as working on a team providing dental care to patients with disabilities through the University Hospital and domiciliary visits.During this time Keila also began progressing into private practice, and was swiftly promoted from general to Head Dental Nurse at a clinic specialising in complex Maxillofacial and implant surgical procedures. Her experience as Head Nurse in optimizing the administration and sterilisation processes of that practice confirmed her perfectly placed skill and expertise at applying evidence-based clinical standards of care to audit and improve actual practice.Her interest in oral health advocacy, education and quality control established, Keila made the move of a lifetime in 2018 to Ireland, and Dame Street Dental history was made. Working initially as the Chief Practice Nurse, Keila's motivation to implement improved, standardised protocol and procedural training and systems have been invaluable to her clinical team, and the comfort and ease of our patients. As Truly's Clinical Nurse Auditor, the impact of Keila's expertise and commitment to safety, quality assurance and organisation is shared and felt across our practice network.Never one to stop when there is more to learn, Keila has her sights set on adding to her current substantial qualifications in implant rehabilitation assisting, oral health promotion and preventative treatment, and emergency and crisis management training. Keila is next preparing for her Dental Nursing certificate from the UK's National Examining Board for Dental Nurses, to expand her skills and services to patients even further through specialist surgical, radiology and oral health education qualification.
Alannah is our Practice Manager here at Dame Street Dental, and we were never more delighted than on the day she decided to return home to Ireland and take up this vital position within our clinic, after spending 10 years in sunny Spain! As Practice Manager, Alannah uses her extensive managerial experience to expertly lead our team of over 30 clinicians, nurses and front-of-house receptionists at Dame Street Dental.
With her bright personality and intrinsic people skills, Alannah has always been attracted to a career in healthcare. On excelling in a demanding patient-facing role with Boots Pharmacy, she was headhunted to complete their prestigious customer service training program in London. Rising quickly Alannah was promoted to lead the No7 beauty team in their flagship store in Guildford, England.
Alannah has always been dedicated to developing and building on her skills and abilities, and every professional step, whether her extensive call centre experience or her previous managerial roles in the hospitality and food sector, have prepared her to not only thrive in the vibrant, modern and fast-paced environment here in Dame Street Dental, but to continuously push our standards of excellence even higher. Alannah’s vision is to provide a smooth, superior and fully patient-focused experience across every clinical team.
Her positive and caring attitude makes her the ideal leader for our front-of-house team, bringing the best out of every team member and effortlessly ensuring cohesion, cooperation and inspiring patient care across the practice. We’ve yet to see her stress no matter how tough the day is going, as Alannah is committed to resolving any obstacle to deliver on our promise of providing only the best clinical and patient care in Ireland!
Aimee-Rose is a key member of our Front of House team.
Our very own American, Aimee-Rose moved to Dublin in 2019 to pursue her Masters degree in opera performance at the Royal Irish Academy of Music. Having previously managed all aspects of a beauty salon, from finances to supply chain and most importantly customer care, she has transitioned seamlessly into dentistry and ensuring that the patients of Dame Street Dental enjoy a comprehensive service and harmonious experience from start to finish.
With organisational skills that are matched only by her incredibly outgoing, enthusiastic nature, if you call into the clinic while Aimee-Rose is on the desk you’ll always hear her warmly greeting patients or even filling the waiting room with song while patients are being booked in for their recall appointments. Aimee-Rose’s positivity and passion for helping people shine through in her work every day, and she absolutely loves being a member of a team that is fully supportive of anyone with a talent for sincere, high-quality patient care coming to the job from all walks of life. Aimee-Rose is always driving herself to improve and learn, and is looking forward to completing her performance education, singing countless more beautiful solos, and of course her continuing bright future with Dame Street Dental!
Meet Amy, a dedicated and friendly Front of House star here at Dame Street Dental!
Amy fell in love with the city when she first came to Dublin in 2018 to study Visual Culture at the National College of Art and Design. She began working at the same time in hospitality, developing her skills in effective, articulate and responsive communication between both college and work roles, and quickly rising through the ranks to take on additional senior staff responsibilities including training and supervising, liaising between multiple departments to fulfil customer needs, and keeping a dozen administrative and scheduling plates in the air at once with a smile.
In March 2020, Amy decided life still wasn’t quite busy enough and took time out to start a family. She joined the team here at Dame Street Dental in the summer of 2021, and the clinic has been benefitting from her careful eye for detail, her quick thinking and her even quicker smile and supportive word, ever since. Whether on the phone or a first-time emergency call-in, patients always comment on Amy’s calm, reassuring demeanour and ability to put them at ease in even the most difficult situations. While the strengths and skills that Amy developed during her time in study and working in hospitality have transferred effortlessly to her role here at the clinic, she is keen to continue growing and progressing her abilities and experience long into the future of Dame Street Dental.
Outside of work the organising prowess doesn’t stop for Amy, as she currently spends the majority of her time running around after a wonderful but adventurous one-and-a-half-year-old, and the rest trying to find a moment of zen among the chaos of raising a young family!
We’re delighted to introduce you to Dame Street Dental’s own Front-of-House Renaissance man, Vincent!
Our gregarious Gaeilgeoir, Vincent got his start during the summer months at the Coláiste na Bhfiann Gaelteachts in West Meath and Galway, while also fitting in countless hours of practice on the school cycling team around his Leaving Cert studies at Dublin’s Rosmini Public School. This propensity for seeking out cultural as well as physical challenges to pursue would always be a passion of Vincent’s, as he went on to join the 7th Field Artillery Regiment via the McKee Barracks in Dublin, spending six years as a part-time soldier, three of those at the rank of corporal.
Never content to rest on his laurels, Vincent’s drive to diversify and develop knowledge in every field that fascinates him led to his beginning at this time a career as a civil servant, going on to spend 10 years working with statistics and the law. While his acuity, organisational and administrative strengths, and boundless cooperative communication skills were perfected over this period, it was Vincent’s adventurous spirit that put him on the path to Dame Street Dental – and we couldn’t be happier that it did! Vincent’s decision to take a bold career break at this stage and spend four years traveling throughout Europe and the Middle East, led to his being in London at the right place at the right time, to take up an exciting, transformative position at the Eastman’s Dental Hospital in King’s Cross.
During his time at the Dental Hospital, Vincent worked extensively on reception at a clinic dedicated to serving patients with severe dental phobias – an experience that has made him a natural fit on our reception team here at the clinic – where his understanding, empathy, and genuine interest in reassuring while getting to know those undergoing stress, can help put even our most nervous patients at ease. If Vincent’s on the front desk during your visit to our clinic, see if you can guess which landmark Dublin establishments you’ve definitely seen his hand in without realising it, from his time working on several high profile, city centre Capital Bars’ building projects. Vincent is still very happy to swap a cúpla focal in Irish with any interested parties, patient and colleague alike – while outside of work he still carries on as an amateur cyclist to this day, and staying fit outdoors indulging in swimming all year round, and landscaping garden areas for his friends and family.
Kamran is the backbone of Dame’s Street Dental’s accounts, financial and risk management department. After completing postgraduate and research degrees in Pakistan – graduating with an MBA in Banking and Finance in 2011 and an M.Phil in Finance in 2018 – Kamran set his sights on expanding his already vast experience in the fields of accounting, financial management and internal auditing with a move to Ireland to complete an MSc in FinTech (Financial Technology).
Kamran’s professional career began in 2004 with a part-time accounting role he held while working simultaneously on his BComm in Commerce. After graduation, he joined the Head Office team of an established non-profit organisation, where his abilities and drive quickly saw him rise up through a number of different roles over his years of service, from internal auditor and accountant to Senior qualified accountant and ultimately Chief Financial Officer. Over that time Kamran has qualified as a certified member of several internationally recognised accounting bodies, most recently through the Ireland and UK recognised Chartered Institute of Management Accountants Advanced Diploma course in 2021.
Kamran’s passion for continuous learning and professional development have been a hallmark of his career, and one which has enormously benefitted the institutions of which he has been a member. His active involvement in the development and implementation of innovative financial procedures, risk management strategies and internal control systems have contributed to Kamran’s research for his own published works – he is the author of several peer-reviewed academic papers and book chapters in the areas of microfinance, accountancy education, and the economic environment of multinationals.
Kamran’s keen interest in the modernisation and data analytics potential of FinTech motivated his move to Dublin and MSc graduation from the National College of Ireland in 2020. From the very first day of his joining Dame Street Dental’s Head Office in early 2021, Kamran has been a dedicated and vital member of our welcoming, inclusive professional culture. Our practice commitment to excellence in client care and implementing modern, leading-edge solutions perfectly aligns with his own, and every member of our team has benefited from Kamran’s professional advice, financial expertise and forward thinking.
Outside of the office, Kamran likes to switch off and indulge in as much travel and tourism as he can. When not working or traveling the globe, he loves to unwind by cooking with family and watching movies. Whenever he is away from his work, he loves to do cooking and watching movies.
Mandy brings extensive experience in 'first call resolution' to her role from her 8 years as a Contact Support Operative working in a multi-channel communications environment including comprehensive client support across multiple phone lines, Livechat and Social Media channels. During that time she honed her skills and competencies in Data and GDPR Compliance as part of a Financial Regulatory team within a large multinational organisation.
Mandy is enthusiastic about using the knowledge she has gained from Clinical and Medical receptionist courses to support practices and patients during routine and emergency front-desk call situations. Her time outside of work is spent out of doors and with family as much as possible, keeping fit and making memories - her conscientious nature led to her certification in Cardiac First Response for those long hiking trails.
Before joining the team, Nicola worked for 13 years as Contact Centre Operative for a large multinational organisation, over which time client communication migrated from a traditional call set-up to a dynamic, multi-channel environment. Nicola's commitment to providing a positive, respectful and satisfying client journey based on timely and effective communication extends to all her professional relationships - her collaborative strengths led to her Chairpersonship of a 'Voice of the Employee' working group in her previous role, promoting team-based discussion, innovation and resolution.
Nicola is dedicated to ongoing learning in the Dental field to build on the skills she gained during Medical and Clinical Reception certification training. She believes in encouraging continuous skill-building - a value she has taken to heart over the years supporting her own daughters' dreams.
Nick is Dame Street Dental’s resident ink slinger, supporting our Clinical and Front of House teams by producing written content in the form of informational leaflets, aftercare instructions, and webpages to ensure that our patients can connect clearly and simply with the technical and medical information they are entitled to as partners in their own oral healthcare.
An experienced healthcare administrator, before joining the Dame Street Dental office in 2021 Nick had worked in medical administration and front-of-house reception and customer service for 8 years, most recently as the Practice Manager of a Dublin city-central GP clinic. With his background in English-language teaching and a primary degree and MA in English Literature from UCD, working in front-desk patient support over the course of the COVID-19 pandemic naturally expanded into a drive to utilize a range of communication approaches and channels to reach, inform, explain and connect effectively and clearly with patients.
Nick is currently taking an MSc in Information and Library Studies to gain further experience in structural information management and communication, because he believes the best way to relax after a day at the office proof-reading SOPs and writing patient walkthroughs of dental procedures is to dive right back into a word processor when he gets home. But outside of a computer he loves socializing and meeting new people; he finds volunteering and organising with community groups the perfect way to re-engage with the world and remember what we do it all for. That…and the occasional impressively terrible karaoke session.
Meet our Reception Superstar Sinéad!
A student of the human condition in more ways than one, Sinéad has the expertise, experience and authentic warmth to make every patient who calls our clinic for assistance or comes through our doors feel heard, respected and immediately at home.
Sinéad has worked in the care of children with additional needs for a number of years with the Jack and Jill Children’s Foundation, before which she completed her BA degree in Criminology. Her calm, professional and empathetic approach when resolving any and all patient issues has its basis in these early confidentiality and sensitivity focused environments, followed by a year working in general dental reception before taking up her current role on Dame Street Dental’s Front of House team. We and our patients couldn’t be luckier to have her positivity, problem-solving skills and welcoming perspective brightening our reception desk every day – young or old, Sinéad can put to rest the nerves of even the most dental-shy, whether you like to talk films, work-out routines, or philosophy!
Never one to do anything by halves, Sinéad is also currently training in the illustrious Bow Street Academy, the National Screen Acting School of Ireland. Although focusing on her acting at present, Sinéad has also branched out into writing, beginning with completing a first-draft novel in 2020, and aiming to move into screenwriting and producing her own short films after graduation. Once the ink’s dry on the editing process we can’t wait to be the first clinic with her book on our waiting room shelves!
Next up to welcome you to Dame Street Dental is Karen!
Karen's instincts for detail, accuracy and presentation led to her distinction at Journalism and PR studies in Rathmines. Starting in 2014, she began perfecting those same skills in a variety of hospitality roles, quickly adding leadership and training responsibilities to her toolkit as she moved from running daily front of house maintenance and customer service to supervising and buddy training.
Realizing that what she loved the most about her work was helping patrons with tricky requirements while making their day just a bit better in the process. Karen decided a career in healthcare was for her and so took up a pharmacy customer service role.The satisfaction she got from her time there supporting patients with queries, signposting to information or other services, payment plan or scheme issues, and liaising between technicians and patients as part of an effective team, convinced her she had made the right move.
Looking for new challenges, Karen was thrilled to join the Dame Street Dental team, where every day she gets to use her administrative, customer service and team support talents to ensure our patients receive a truly world class experience from the moment they walk in our door. Her natural compassion and desire to make even difficult situations easier with a friendly face and problem-solving attitude have helped put even our most anxious patients at ease.
When she's not keeping the front desk running smoothly, Karen loves to travel. A culture and food enthusiast, Karen fell in love with Thailand and can't wait to get back there for her next adventure. Although she'll never say no to Japanese or Italian food either!
Next on the lineup is our very own future dental magnate, Ciara!
Graduating in 2022, Ciara studied BESS at Trinity College Dublin, majoring in Economics and Political Science, before diving straight back in and beginning her MSc in Applied Economics later that same year.
Ciara has always excelled at problem-based learning, and finding and using information to reach solutions that work for everyone involved. Pair that with the friendliest, most compassionate personality we've had the pleasure of welcoming to the Dame Street Dental team, and you'll see why our patients rave about Ciara on our front of house frontline. Whether it's smoothing out a complex scheduling conflict or keeping an anxious patient calm and smiling, Ciara is never anything less than 100% focused on our patients and their comfort during their visit.
Having worked previously in customer service and also English as a foreign language teacher (in which she is also qualified, because why have one degree when you can have two?) Ciara is no stranger to keeping efficient, upbeat and proactive in a busy support environment, and her dedication, patience and humour makes our front office what it is.
Never afraid to try something a little different, Ciara got her black belt in Shotokan karate when she was just 12 years old, having trained devotedly for seven years. Her love of sports doesn't end there, and now she plays centre midfield for her hockey team, which she has captained for the last four years and counting!
We're delighted for you to meet Krystyna, our 'can-do' front of house colleague who can make any plan possible. Originally from Poland, Krystyna came to Dublin for a month's holiday and fell in love with the city, the culture and the people - that was nine years ago!
Fluent in both English and Polish, Krystyna has amassed a wealth of customer service experience and responsibility over the last nine years - her natural confidence and positive attitude have always enabled her to go after the things she cares about, and in her professional life this has always meant a drive to be the absolute best she can be. In previous roles Krystyna's passion for organisation and systems has seen her rise to supervisory and operations positions; keeping everything running smoothly is what she's known for. We were thrilled to welcome her onto the Dame Street Dental team where she can further grow and develop her capabilities and qualifications as an all-round administrative rockstar - and Krystyna's organisation skills and dedication to excellence in customer service have quickly seen her go above and beyond as a real backbone of the front of house team.
Just as organised in her home life as at work, Krystyna is efficiency and cleaning obsessed - but then that's no surprise, with the world's fluffiest Chow Chow, Johnny, at home. When not taking even more photos of the puppy, Krystyna is a huge fan of reading and travel, with some of her all-time favourite spots nearby in sunny county Wexford.